collection of personal data

When you visit the Site, we collect certain data about your device, your interaction with the Site, and data necessary to process your purchases. We also collect additional data when you contact us for customer service. In this Privacy Policy, we refer to any data about an identifiable individual (including the information below) as "Personal Data." Please see the list below for more information about what Personal Data we collect and why.

device data

Purpose of collection: to load the website accurately for you and to perform analytics on website usage in order to optimize our website.

Source of collection: Collected automatically when you access our website, using cookies, log files, web beacons, tags or pixels.

Disclosure for a business purpose: Sharing with our service provider Shopify.

Personal Data collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.

order data

Purpose of collection: to deliver products or services to you to fulfill our contract, process your payment details, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and, where consistent with the preferences you have communicated to us, provide you with information or advertising about our products or services.

Source of the collection: collected by you.

Disclosure for a business purpose: Sharing with our service provider Shopify.

Personal Data collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

customer service data

Purpose of the survey:

Source of the collected data:

Disclosure for a business purpose:

Purpose of collection: to provide customer support.

Source of data collection: collected by you

disclosure of personal data

We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We will disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.

use of personal data

We use your personal information to provide you with our services, which include offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

legal basis

In accordance with the General Data Protection Regulation (“GDPR”), we process your personal data on the following legal bases if you are resident in the European Economic Area (“EU”):

your consent;

The performance of the contract between you and the Website;

compliance with our legal obligations;

To protect your vital interests;

To carry out a task carried out in the public interest;

For our legitimate interests which do not override your fundamental rights and freedoms.

storage

If you place an order through the Site, we will retain your personal information for our records unless you ask us to delete that information. For more information about your right to deletion, see the 'Your Rights' section below.

Automated decision-making

If you are based in the EU, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making produces legal effects concerning you or otherwise significantly affects you.

Our service provider Shopify uses limited automated decision-making to prevent fraud that does not have legal or otherwise significant effects on you.

Services that contain elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist remains in place for a small number of hours.

Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist remains in place for a small number of days.

sale of personal data

Our website sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

GDPR

If you are a resident of the EU, you have the right to access the personal information we hold about you, to connect it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise any of these rights, please contact us using the contact details above.

Your personal data will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on GDPR compliance with data transfers, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the 'right to know'), connect it to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us using the contact information provided above.

If you would like to appoint an agent to make these requests on your behalf, please contact us at the address above.

cookies

A cookie is a small amount of data that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this data each time you return to the site or browse from one page to another. Cookies also provide data about how users use the website, for example whether they are visiting the site for the first time or whether they are a frequent visitor.